TURNKEY INSURANCE SOLUTIONS LTD
Free Initial Insurance Claim Review

Was your insurance claim handled correctly?

Send us the details of your claim and request a Free Initial Claim Review. We will take an independent look at the information you provide and contact you with our initial observations.

What you can send us

Your insurance policy / contract
Policy schedule and insured property details
Photos showing the damage
A short description of what happened
Correspondence or claim decision from your insurer
Independent Advice Insurance consultancy focused on your interests
Established in 2000 Professional insurance experience and knowledge
Free Initial Review No obligation to purchase further services
Simple & confidential

How it works

If you have suffered damage and are unsure whether your insurer has dealt with the claim fairly or in accordance with your policy, send us the basic information for an initial review.

1

Tell us what happened

Give us a short description of the incident, damage and current status of your claim.

2

Upload your documents

Send the policy, schedule, photos and any relevant correspondence from your insurer.

3

We take a first look

Turnkey reviews the information and considers the policy position and handling of the claim.

4

We contact you

We provide our initial observations and discuss whether any further action may be appropriate.

Free Initial Claim Review

Tell us about your claim

Complete the form below and upload the information available to you. You do not need to have every document before contacting us.

Your details
Claim information
Upload documents
PDF, Word document or image.
Upload the schedule showing the insured property, limits, sums insured and other relevant details.
You may select several photographs.
Claim decision, loss adjuster's report, repair quotation, invoices or relevant emails.
One more thing
Thank you.
Your request has been received. A member of the Turnkey Insurance team will contact you after reviewing the information provided.
After the initial review

What happens next?

Sometimes an initial conversation is all that is required. In other cases, the matter may require a more detailed professional review or further assistance.

Initial guidance

Turnkey can explain its initial observations and identify issues which may deserve further attention.

Further professional assistance

If the matter requires detailed analysis, correspondence, negotiation or other professional assistance, Turnkey may offer additional consultancy services subject to a separate agreement with you.

Stay informed

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Practical insurance advice, important developments and useful information to help you better understand your insurance protection.

Important: The free initial review is a preliminary assessment based solely on the information supplied and does not constitute legal advice, a formal loss-adjusting report or a guarantee that an insurance claim is covered or that any additional payment will be obtained. Submission of this form does not by itself create an appointment of Turnkey Insurance Solutions Ltd as insurance broker, representative or claims adviser. Any applicable policy, contractual or legal deadlines remain the responsibility of the person submitting the request.

Please do not upload unnecessary identity documents, payment card information, passwords, medical records or other information which is not required for the initial assessment.